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Ten More Collection Tips

  1. Ensure all credit applications are received and signed
  2. Keep accurate and detailed account information
  3. Track your collection efforts by keeping notes about each contact with the debtor
  4. Take prompt action once an account becomes past due
  5. Insist that delinquent customers make progress payments
  6. Become the squeaky wheel creditor recognizing this works with some debtors
  7. Refuse to re establish open account terms simply because the past due balance got paid
  8. Conduct careful analysis before extending credit and regularly updating credit files is the best way to improve your collection results
  9. Use third party collection agencies when appropriate
  10. Speak to a decision maker.  Be firm, but professional in these discussions / negotiations

© 2011 by Michael C. Dennis.  All Rights Reserved.