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Profit Margin as a Credit Decision Tool

Should the credit decision be impacted by the profit margin on a sale?  Yes, but profit is realized only when the outstanding balance is paid.  If the customer never pays, it does not matter what how high the profit margin was on the sale.  For this reason, the credit department's primary focus must be on collectability.  Second, the creditor would examine how soon to  expect payment.  Further down the list is the profit margin on the sale.

Copyright 2009 by Michael C. Dennis, author of "1001 Collection Tools and Tips."